Our shopping cart solution is hosted and managed by Kartra. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Kartra’s data storage, databases, and the general Kartra application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Kartra stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
NOTE: At no point during the transaction does FingerstylePro.com take custody or store your credit card information. This is process is monitored and managed by Kartra, and you can read their terms of service, privacy policy, and PCI Compliance information by visiting their site at: www.kartra.com.
No Refunds on Digital downloads: We regret to inform our customers that all sales of digital items, once purchased and downloaded, are considered final and non-refundable. This includes tabs and digital sheet music available through our platform.
Reasons for the No-Refund Policy: The nature of digital products, such as tabs, is such that they cannot be physically returned. Once the digital item has been downloaded or accessed, it becomes instantly available to the customer, and therefore, refunds cannot be processed.